Troubleshooting
A run fails
Section titled “A run fails”- No key: the message names the provider. Add a key in Settings, Providers.
- The key is rejected: press Test on the provider. Keys with a space or a line break at the end fail.
- A model was retired: switch to its newer version in the list.
- Out of credit: top up with the provider. The app only shows an estimate.
Still stuck
Section titled “Still stuck”Open Help, then Support, and use Copy details to send us what we need to look into it. It holds the version and settings but never your keys.